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Senior Account Manager in Akron, OH at Healthstat, Inc.

Company: Healthstat
Location: Akron
Posted on: September 13, 2019

Job Description:



Job Description

Purpose:

To provide dedicated support for a Healthstat client (singular Employer) in order to maintain a strong, on-going, long-term relationship.

Essential Functions:


  • Implement Healthstat program with a new client, including but not limited to:


    • Coordination of employee communication and education with client and other Healthstat employees
    • Coordination of clinic set up including inspection of location to assure it fits Healthstat's specification and needs
    • Clinic provider introduction to the client
    • Distribution of various health risk and utilization reports to client
    • Serve as the main point of contact for client
    • Independently establish and maintain assigned client relationship and provide a high level of customer service
    • Responsible for taking care of assigned client needs, including following up with client requests
    • Coordinate activities of data gathering, information distribution and ongoing administration of the client's account
    • Visit client/client sites on a regular basis
    • Serve as a health assessment specialist periodically
    • Plan and deliver improvement programs for client
    • Perform other duties as assigned or required






      Job RequirementsQualifications:

      • 5+ years experience in Customer Service and/or Account Management
      • Bachelor's degree from an accredited institution or Equivalent Work Experience
      • Proficiency in use of Microsoft Office products
      • Demonstrates competence in multi-tasking
      • Experienced in developing and delivering presentations
      • Possesses a high energy personal style and aptitude for process oriented thinking
      • Possesses strong oral and written communication skills
      • Possesses excellent organizational skills and works with attention to detail
      • Ability to work well in a fast-paced environment, while managing multiple priorities and meeting deadlines
      • Ability to be self-directed and work independently yet still be a team player
      • Ability to perform services for the client with tenacious follow up

        Relationships:

        • High visibility and communication with clients, clinic providers, vendors and carriers.
        • Internal contact with all Healthstat associates

          All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, or handicap.


Keywords: Healthstat, Akron , Senior Account Manager in Akron, OH at Healthstat, Inc., Executive , Akron, Ohio

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