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SaaS Operations Manager

Company: VirtualVocations
Location: Akron
Posted on: September 21, 2024

Job Description:

A company is looking for a SaaS Operations Manager responsible for managing cloud-based infrastructure and operations.



Key Responsibilities

Oversee day-to-day operations of SaaS applications, including deployment, performance monitoring, and incident resolution
Evaluate and implement new software products and tools for the Cloud environment
Manage ITIL framework practices and liaise with vendors regarding issues and enhancements


Required Qualifications

5+ years of experience as a SaaS Operations Manager with a focus on enterprise software services
Proven expertise in cloud technologies and platforms (e.g., AWS, Azure, Google Cloud)
8+ years of experience in leading IT teams, with 5+ years in a management role
Experience in developing tooling for monitoring, backups, and disaster recovery
Professional certifications in cloud technologies/platforms are highly desirable

Keywords: VirtualVocations, Akron , SaaS Operations Manager, Executive , Akron, Ohio

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