Service Account Management Supervisor

Company: VirtualVocations
Location: Akron
Posted on: September 20, 2024

Job Description:

A company is looking for a Supervisor Service Account Management - National Remote.

Key Responsibilities

Manage teams to ensure all service level agreements (SLAs) and management by objectives (MBOs) are met
Provide coaching and feedback to supervisors to enhance team performance
Lead process improvement initiatives and develop retention and engagement strategies

Required Qualifications

High School Diploma or GED
2+ years of experience in customer service
1+ years of experience in a leadership role
Ability to work flexible hours, including weekends and occasional overtime
Must be 18 years of age or older

Keywords: VirtualVocations, Akron , Service Account Management Supervisor, Executive , Akron, Ohio

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