Member Success Growth Manager
Company: VirtualVocations
Location: Akron
Posted on: September 17, 2023
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Job Description:
A company is looking for a Member Success Growth Manager.
Key Responsibilities:
Define team productivity and performance KPIs
Support and enable the Advocate team through coaching and
training
Collaborate with internal teams to improve member experience and
drive value
Required Qualifications:
4+ years in Care Navigation or Customer Support roles in a
fast-paced, high-growth environment
2+ years of experience managing and growing a Customer Support or
Care Navigation team
Excellent management skills and ability to develop high-performing
teams
Strong critical thinking skills and experience at a high-growth
tech company
Keywords: VirtualVocations, Akron , Member Success Growth Manager, Executive , Akron, Ohio
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