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Member Success Growth Manager

Company: VirtualVocations
Location: Akron
Posted on: September 17, 2023

Job Description:

A company is looking for a Member Success Growth Manager.
Key Responsibilities:

Define team productivity and performance KPIs
Support and enable the Advocate team through coaching and training
Collaborate with internal teams to improve member experience and drive value

Required Qualifications:

4+ years in Care Navigation or Customer Support roles in a fast-paced, high-growth environment
2+ years of experience managing and growing a Customer Support or Care Navigation team
Excellent management skills and ability to develop high-performing teams
Strong critical thinking skills and experience at a high-growth tech company

Keywords: VirtualVocations, Akron , Member Success Growth Manager, Executive , Akron, Ohio

Click here to apply!

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