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Director of QA

Company: Dr. B
Location: Akron
Posted on: March 20, 2023

Job Description:

Job Summary:

As a Director of QA, you will implement policies and procedures for the software quality assurance function. Evaluates and monitors tools, methodologies, and automation to ensure effective testing and identification of defects. The Director of QA oversees integration, E2E and user acceptance testing efforts. This individual will be a change agent in our transformation to building, inspiring and guiding quality engineering teams to deliver best-in-class test automation frameworks.

Essential Functions:

Illustrative duties may include, but are not restricted to, one or more of the following:

- You will be responsible for providing direction to your team members, establishing and improving testing processes and strategies to ensure exceptional quality and end-user experience

- Will be driving automation efforts to improve overall engineering efficiency with particular focus on test automation, performance testing, continuous integration and delivery

- Guiding the team in design and implementation of test plans, reporting on the quality of products, and mentoring and coaching your team

- You should be comfortable with leading the team to test complex and new technologies and ready to roll up your sleeves and work through technical challenges with your team

- Scale the QA team to build and deliver world-class SAAS products, set clear goals and lead collaborative alignment across the company

- You will be working in a fast-paced, dynamic environment in which you will be developing and cultivating partnerships with many cross-functional teams

- Collaborate closely with Development, Product and QA teams to deliver software releases with an ever-increasing level of quality

- Drive key metrics around quality, including how quality is reported at each step of the development lifecycle

- Compiles and reports key performance indicators to the Executive Leadership Team

- Enable effective decision making and risk/return tradeoffs using quantitative and qualitative quality metrics

- Responsible for working with HR to create well-defined career paths and opportunities for members of the QA organization.


- Teamwork - Brings about, causes or influences a joint action by several people to achieve a desired result. Understands others quickly and can find common ground. Practices attentive and active listening. Has patience to hear people out and can accurately restate the opinions of others even when he or she disagrees. Provides the information people need to know, enabling them to do their jobs and to feel good about being a member of the team.

- Time Management - Manages one's own time. Organizes and prioritizes while effectively working within scheduled time frames.

- Instructing - Teaches others how to do something in a clear and concise manner that is effective and easy to understand.

- Technical Learning - Picks up on technical concepts quickly. Eagerly learns new skills and knowledge. Learns new industry, company, product, or technical knowledge and does well in technical courses and seminars.

- Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

- Systems Analysis - Determines how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

- Systems Evaluation - Identifies measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Qualifications and Requirements:

Education: BS/BTech degree in Computer Science or a technical related field


  • 8-10+ years of core development
  • 5+ years in team management/leadership handling testing and delivery of enterprise applications
  • Direct experience with:
  • Test automation tools (MS Visual Studio, C#.net, NUnit, xUnit, Selenium WebDriver, Rest API, Appium, etc.)
  • Candidates should be experienced with multiple operating systems, with a preferred emphasis on Microsoft Windows, and some familiarity with a "scripting" language (i.e., php, python, etc.)
  • Azure Portal, Azure DevOps (TFS): GIT, test plans, releases
  • Azure cloud environments
  • SQL Server Management studio
  • Postman and Cucumber
  • Jmeter, Gatling, AWS or similar
  • Has profound expertise in manual and automated test planning and execution while building modern test frameworks and infrastructure
  • Basic knowledge of STLC and understanding of Test Automation
  • Testing levels (integration, components, UI)
  • Testing types (functional, non-functional)
  • Testing approaches
  • Automation reports and KPIs
  • Ownership and improvement of testing processes and product quality
  • Communicate to key stakeholders and executive leadership on product quality
  • Ability to work in a continually changing, dynamic environment and driving top issues to resolution
  • Ability to summarize key points and tie them back to the customer experience and present them crisply
  • Familiarity with distributed systems testing SaaS system & performance testing
    • Computer Skills: Demonstrated knowledge of Microsoft applications, including MS Access and Office applications. Generic troubleshooting knowledge and problem-solving skills for electronic equipment, systems, and software. Familiarity with MS DevOps and Agile Methodologies. Demonstrated knowledge of networking topologies and security.
    • Certificates, Licenses, Registrations: Valid United States Driver's license. Must have own personal credit card to use for travel with a minimum of $2,000 credit.
    • Travel: Willingness to travel periodically in support of collaboration with other DRB Systems teams.
    • Other Requirements: Strong technical communications, both written and verbal. Detail oriented, with task and time-management abilities. Team player with strong interpersonal skills. Leads by example, takes everyone along, is hands-on and has a passion to drive for success.

Keywords: Dr. B, Akron , Director of QA, Executive , Akron, Ohio

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