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Automotive Service Manager

Company: Confidential
Location: Akron
Posted on: April 10, 2021

Job Description:

Automotive Service Manager Join the leadership team as a FCA Service Manager in a premier Akron area dealership The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service. Job Responsibilities:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serving as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers Job Requirements:Job Requirements:
    • At least 5-years previous service manager experience
    • Technical automotive knowledge
    • Demonstrated ability to manage others
    • Organized and friendly personality
    • High Ethical standards
    • Ability to adapt to and employ the latest technologies
    • Dealership experience preferred
    • Ability to regularly lift/move up to 25-50lbs Dealership Benefits:
      • Competitive wages
      • Training
      • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
      • 401k
      • Paid time off
      • Professional working environment Start your career and Apply today!

Keywords: Confidential, Akron , Automotive Service Manager, Executive , Akron, Ohio

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