Customer Service

Company: The Reserves Network Inc
Location: Painesville
Posted on: February 16, 2026

Job Description:

Job Description Job Description Customer Service Representative | $17-20/hr. | 8 am – 5 pm Monday - Friday What Matters Most Competitive hourly pay, based on experience, starting at $17/hr. Schedule: Monday – Friday, 8 am – 5 pm Location: Painesville, OH Full-time, long-term opportunity with a stable and growing company Join a team known for exceptional customer service and strong internal support Job Description Our client is seeking a Customer Service Representative to support daily operations at their Painesville, OH location. This role is a key point of contact for customers and business partners, handling inbound calls, emails, and order-related requests while ensuring a high level of service and follow-through. Responsibilities Answer incoming calls from customers and vendors, routing inquiries to the appropriate team members as needed Monitor shared email inboxes for customer inquiries, web orders, and potential leads Learn and apply knowledge of products and services to best support customer needs Assist customers with order tracking, general inquiries, and follow-up communication Complete administrative tasks such as basic filing and data entry and support special projects as assigned Qualifications & Requirements High School Diploma or equivalent required Prior customer service experience preferred Strong phone presence and written communication skills, strong attention to detail and organizational skills Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), QuickBooks experience preferred Must be able to pass pre-employment screening Benefits and Perks $17/hr. starting wage, based on experience Medical, Dental, Vision, and voluntary insurance options Supportive, team-focused work environment Opportunities for cross-training and career development Your New Organization Join an industry leader in high-quality, cost-effective foam products for the orthopedic market. Known for consistent communication and customer-focused solutions, the company provides raw materials, accessories, converting services, and finished products - all backed by unmatched service Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The base salary for this position is $17/hr., excluding benefits, bonuses, or other compensation. Your final salary will be based on qualifications, experience, internal equity, and company pay structure. Hiring at the top of the range is rare, allowing room for future growth.

Keywords: The Reserves Network Inc, Akron , Customer Service, Customer Service & Call Center , Painesville, Ohio