Collections Supervisor
Company: Prequel Solutions
Location: Indiana
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Collections Supervisor We are
seeking a dedicated and experienced Collections Supervisor to join
a dynamic team. In this role, you will play a crucial part in
managing a portion of our collections portfolio, leading a team of
collectors, and ensuring the efficient recovery of delinquent
accounts. If you are a results-oriented leader with a strong
background in collections and a commitment to team development, we
encourage you to apply. Key Responsibilities: Manage and work
assigned queues of delinquent accounts. Work 60-70 accounts daily,
actively pursuing past due payments. Provide guidance, support, and
answer questions for the collections team. Conduct weekly reports
and contribute to departmental objectives. Evaluate collector phone
calls, providing constructive feedback and coaching to improve call
culture and performance. Potentially serve as a backup repossession
specialist, handling related paperwork and phone calls. Contribute
to achieving team goals related to delinquency, charge-offs, and
non-accrual metrics. Schedule: This is a full-time position with a
rotating monthly schedule. Typical start time is 7:30 AM. Weekly
hours include a mix of earlier days (until 4:00 PM) and later days
(until 5:00 PM). Required to work one Saturday per month, which is
paid as overtime. Qualifications: Proven leadership experience,
preferably in a collections or financial services environment.
Strong understanding of various account types, with a willingness
to learn specific products. Excellent communication and
interpersonal skills, with the ability to provide effective
coaching and feedback. Goal-oriented with a strong work ethic and
ability to manage multiple tasks effectively. Resilience and a
professional demeanor when dealing with challenging account
interactions. Compensation and Benefits: Competitive annual salary
ranging from $34,500 to $57,000 incentive, commensurate with
experience and qualifications. Opportunity to earn yearly
incentives tied to team performance goals, including delinquency,
charge-offs, and non-accrual metrics. Comprehensive benefits
package (details available upon inquiry). Opportunities for
professional development and advancement.
Keywords: Prequel Solutions, Akron , Collections Supervisor, Accounting, Auditing , Indiana, Ohio
