AkronRecruiter Since 2001
the smart solution for Akron jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Akron
Posted on: February 22, 2021

Job Description:

OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year?- If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax.--You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesPTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Akron , Virtual Experienced Tax Associate, Accounting, Auditing , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Accountant I
Description: Delivers accurate, timely, and relevant financial information, while maintaining the accuracy of the general ledger accounts. Identifies potential financial risks opportunities resulting from account (more...)
Company: Signet Jewelers
Location: Akron
Posted on: 03/1/2021

Bookkeeper/Accountant
Description: Bookkeeper - Nice Opportunity About the CompanyA high quality, well-established organization in the area is looking for a sharp, energetic
Company: Creative Financial Staffing
Location: Massillon
Posted on: 03/1/2021

Billing Clerk
Description: Ref ID: 03685187Classification: Billing ClerkCompensation: 42000.00 to 50000.00 yearlyA downtown Cleveland growing law firm seeks a billing specialist for a direct-hire role. Responsibilities include (more...)
Company: Robert Half
Location: Cleveland
Posted on: 03/1/2021


Controller
Description: ControllerAbout the Company and Opportunity: One of the top national supply companies in America is looking for new team members. Committed to providing an opportunity for personal growth, fulfillment (more...)
Company: Creative Financial Staffing
Location: Akron
Posted on: 03/1/2021

Tax Senior - CPA, Public Accounting, Individual Tax
Description: If you are a Tax Senior with experience, please read on We are a firm that is enjoyable and rewarding for our employees, so we aim to provide an atmosphere that fosters mutual support and respect. To (more...)
Company: Optello
Location: Cleveland
Posted on: 03/1/2021

VP, Corporate Banking
Description: Job Description Dollar Bank is seeking an experienced Corporate Lender
Company: Dollar Bank
Location: Cleveland
Posted on: 03/1/2021

Senior Tax Accountant
Description: About the CompanyRMS is a family office made up of a team that work to take care of the clients the family's every need, whether it be Investments, Accounting, Legal, Family Services, Tax, and Real (more...)
Company: RMS Investment Group, LLC
Location: Bay Village
Posted on: 03/1/2021

Collections Specialist
Description: B2B Collections Specialist About the Company and Opportunity: Our client is an established national manufacturer and are looking to add
Company: Creative Financial Staffing
Location: Medina
Posted on: 03/1/2021

Equity Research Associate- Experience
Description: Equity Research Associate br br Have immediate impact - Be passionate about what you do - Grow with us br br Cleveland Research Company is an employee owned, independent research firm, headquartered (more...)
Company: Cleveland Research Company
Location: Cleveland
Posted on: 03/1/2021

Chief Financial Officer - CFO Consultant
Description: ExecHQ-----is a consulting firm comprised of executives with extensive C-Suite e.g. CFO, COO, CMO, CEO, etc. experience delivering on-demand and cost-effective solutions for complex business problems (more...)
Company: ExecHQ
Location: Cleveland
Posted on: 03/1/2021

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds