Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Akron
Posted on: January 9, 2021

Job Description:

OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year?-- If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax.----You-'ll advance our goal of --Powering Prosperity Around the World-- by providing expert guidance and explanations of tax and technical terms to our customers.-- You-'ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesPTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--

Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead

This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Akron , Work From Home - Experienced Tax Expert I, Accounting, Auditing , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

Let Akron recruiters find you. Post your resume for free!

Get Akron Accounting, Auditing jobs via email.

View more Akron Accounting, Auditing jobs

Other Accounting, Auditing Jobs

Collection Specialist, Regional Acounts
Description: Are you ready to be a part of a passionate and hard-working team eager to drive our business forward Apply Now and move your career forward with Airgas as a Collection Specialist in Independence, OhioWhat (more...)
Company: Airgas Inc.
Location: Independence
Posted on: 01/19/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Akron
Posted on: 01/19/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Thomas
Posted on: 01/19/2021

Salary in Akron, Ohio Area | More details for Akron, Ohio Jobs |Salary

Head of Credit and Collections
Description: Job : 640099Release Date: 12/22/2020Company: Food, Solon, OHSalary: ConfidentialRemarks:As the Head of Credit Collections, you are responsible for ensuring all Credit Accounts Receivable AR activities (more...)
Company: ExecuNet
Location: Solon
Posted on: 01/19/2021

Tax Preparer
Description: Ref ID: 03820-0011669107Classification: Tax PreparerCompensation: DOEAccountemps has an excellent opportunity for a Tax Preparer in the Hermitage, Pennsylvania area. Your duties as the Tax Preparer will (more...)
Company: Robert Half
Location: Hermitage
Posted on: 01/19/2021

Vice President, Finance & Accounting
Description: Overview The Vice President, Finance Accounting is responsible for leading the department in producing sound financial statements and works collaboratively with other senior management team members (more...)
Company: Hyland Software
Location: Westlake
Posted on: 01/19/2021

ONLINE MEDICAL BILLING & CODING TRAINING - LEARN FROM HOME
Description: Interested in Online Medical Billing Coding Training My Medical Career Can Help Rapid ONLINE Training National Accreditation Financial Aid Assistance Career Placement Services Medical Billing (more...)
Company: My Medical Career
Location: Ashland
Posted on: 01/19/2021

Accounting Manager
Description: Beacon Hill is looking for an Accounting Manager to fill a contract to hire role in the Akron area. The candidate will report to the Controller and will manage and coordinate the daily accounting function (more...)
Company: Beacon Hill Staffing Group, LLC
Location: Akron
Posted on: 01/19/2021

Work From Home - Experienced Tax Expert I
Description: Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Akron
Posted on: 01/19/2021

Virtual Experienced Tax Preparer
Description: Job DescriptionOverview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers (more...)
Company: Intuit
Location: Ashtabula
Posted on: 01/19/2021

Work From Home - Experienced Tax Expert I

Didn't find what you're looking for? Search again!

Other Accounting, Auditing Jobs

Log In or Create An Account